Return & Refund Policy

Effective Date: January 1, 2025
Store Name: Corefashionstudio
Website: https://corefashionstudio.com/
Contact Email: support@corefashionstudio.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

At Corefashionstudio, customer satisfaction is a priority. We understand that purchasing handbags online requires confidence and flexibility, which is why we offer a clear and customer-friendly Return & Refund Policy. This policy outlines the conditions, timelines, and procedures for returns and refunds to ensure transparency and a smooth experience.

1. Return Eligibility

We accept returns within a generous return window to provide customers with sufficient time to evaluate their purchase.

• Return Window: 60 days from the date of delivery

To be eligible for a return, items must meet the following conditions:

• Unused, unworn, and in original condition
• Returned with original packaging, tags, and accessories (if applicable)
• No visible signs of wear, damage, or alteration caused by the customer

Non-Returnable Items:

The following items are not eligible for return:

• Items marked as Final Sale
• Gift cards or promotional items
• Products damaged due to misuse, improper care, or external factors not related to manufacturing defects

2. Return Process

To initiate a return, customers must contact our support team within the 60-day return period.

Steps to Request a Return:

1. Email support@corefashionstudio.com with:
• Order number
• Reason for return
• Photos of the item (if damaged, defective, or incorrect)
2. Our team will review your request and provide return instructions.
3. Carefully package the item and ship it to the return address provided.

Important Notes:

• Returns sent without prior authorization may not be accepted.
• Customers are responsible for ensuring the item is securely packaged to prevent damage during return transit.

3. Return Shipping

• Return Shipping Fee: No return handling or restocking fees are charged by Corefashionstudio.

Additional Clarification:

• Customers may be responsible for return shipping costs unless the return is due to:
• Defective item
• Incorrect product received
• Damaged item upon arrival

In such cases, Corefashionstudio will provide a suitable resolution, which may include a prepaid return label or reimbursement of shipping costs.

4. Refund Policy

Once your returned item is received and inspected, we will process your refund accordingly.

• Refund Processing Time: Up to 12 business days after the returned item is received and approved

Refund Conditions:

• Refunds are issued to the original payment method used at checkout
• You will receive a confirmation email once the refund has been processed

Important Notes:

• Processing times may vary depending on your payment provider or financial institution
• Original shipping fees (if any) are non-refundable unless the return is due to our error

5. Exchanges

We currently support exchanges under specific conditions.

Exchange Eligibility:

• Items must meet all return eligibility criteria
• Exchanges are subject to product availability

Exchange Process:

• Contact our support team to request an exchange
• If the requested item is unavailable, a refund will be issued instead

6. Damaged, Defective, or Incorrect Items

We take product quality seriously and carefully inspect all handbags before shipment. However, if an issue occurs, we will resolve it promptly.

If You Receive:

• A damaged item
• A defective handbag
• An incorrect product

Please contact us within 48 hours of delivery with:

• Order number
• Clear photos showing the issue
• Description of the problem

Resolution Options:

• Replacement (if available)
• Full refund
• Store credit (if preferred)

We will cover all related costs in such cases.

7. Late or Missing Refunds

If you have not received your refund within the expected timeframe:

Please Follow These Steps:

1. Check your bank account or payment method again
2. Contact your credit card company (processing delays may occur)
3. Contact your bank for additional processing time

If the issue persists, contact us at support@corefashionstudio.com for assistance.

8. Order Cancellations

Orders can only be canceled before they are processed or shipped.

Cancellation Conditions:

• Requests must be submitted before the order enters fulfillment
• Once shipped, orders cannot be canceled and must follow the return process

9. Abuse & Fair Use Policy

To ensure fairness and prevent misuse:

• Excessive or repetitive return behavior may be reviewed
• Corefashionstudio reserves the right to limit or refuse returns in cases of suspected abuse

10. Policy Updates

Corefashionstudio reserves the right to modify this Return & Refund Policy at any time. Updates will take effect immediately upon posting on the website.

Customers are encouraged to review this policy periodically.

11. Summary Overview

This Return & Refund Policy reflects Corefashionstudio’s commitment to providing a transparent, fair, and customer-focused shopping experience for all handbag purchases.