Cancel/Change Order
Effective Date: January 1, 2025
Store Name: Corefashionstudio
Website: https://corefashionstudio.com/
Contact Email: support@corefashionstudio.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
At Corefashionstudio, we understand that customers may need to modify or cancel an order after placing it. Due to our fast processing times, we have established clear guidelines to ensure requests are handled efficiently while maintaining fulfillment accuracy.
1. Order Modification (Change Requests)
Customers may request changes to their order within a limited timeframe.
Eligible Changes Include:
- Shipping address updates
- Name or contact information corrections
- Product variant changes (color, size, style)
- Quantity adjustments
Change Request Deadline:
- Requests must be submitted before 5:00 PM EST on the same day the order is placed
Important Notes:
- Once an order enters processing or has been fulfilled, changes cannot be guaranteed
- Change requests are subject to product availability
- Submitting a request does not guarantee approval
2. Order Cancellation Policy
We allow order cancellations under specific conditions.
Cancellation Eligibility:
- Orders can be canceled only before they are processed or shipped
- Cancellation requests must be submitted within the same-day processing window (before 5:00 PM EST)
After Processing:
- Once an order has been processed or shipped, it cannot be canceled
- Customers must follow the Return & Refund Policy after delivery
3. How to Request a Change or Cancellation
To request a modification or cancellation, please contact our support team as soon as possible.
Required Information:
- Order number
- Full name used at checkout
- Specific request (change details or cancellation request)
Contact Method:
- Email: support@corefashionstudio.com
Processing Time:
- Requests are typically reviewed within business hours
- Faster requests have a higher likelihood of being approved before fulfillment begins
4. Order Processing Timeline Impact
Corefashionstudio operates with a 1 business day handling time, which means:
- Orders move quickly into fulfillment
- There is a very limited window for changes or cancellations
- Delayed requests may not be processed in time
We strongly recommend reviewing your order carefully before completing checkout.
5. Refunds for Canceled Orders
If your cancellation request is approved:
- A full refund will be issued to your original payment method
- Refund processing may take up to 12 business days depending on your payment provider
Important Notes:
- No cancellation fees are charged
- If the order has already been processed, refunds will follow the return procedure instead
6. Incorrect or Incomplete Address
If an incorrect shipping address is provided:
- Contact us immediately before the cut-off time (5:00 PM EST)
- We will attempt to update the address before shipment
If the Order Has Already Shipped:
- We cannot guarantee address changes
- Customers may need to contact the carrier directly
- Additional fees may apply for redirection or reshipment
7. Refused or Undeliverable Orders
If an order is:
- Refused upon delivery, or
- Returned due to incorrect address or failed delivery
Then:
- The order will be treated as a return
- Refunds will be processed after the item is returned and inspected
- Original shipping fees are non-refundable
8. Fraud Prevention & Order Verification
For security purposes, some orders may require additional verification.
We reserve the right to:
- Delay processing for verification checks
- Cancel orders suspected of fraud or unauthorized activity
If an order is canceled by us:
- A full refund will be issued automatically
9. Customer Responsibility
Customers are responsible for:
- Providing accurate and complete order information
- Reviewing order details before checkout
- Submitting change or cancellation requests promptly
Failure to act within the allowed timeframe may result in:
- Inability to modify or cancel the order
- Requirement to follow the return process instead
10. Policy Updates
Corefashionstudio reserves the right to update or modify this Cancel / Change Order Policy at any time without prior notice.
Changes take effect immediately upon posting on the website.
11. Summary Overview
|
Category |
Details |
|
Change Request Window |
Before 5:00 PM EST (Same Day) |
|
Cancellation Window |
Before Processing / Shipping |
|
Handling Time |
1 Business Day |
|
Cancellation Fees |
None |
|
Refund Time |
Up to 12 Business Days |
|
Contact Email |
support@corefashionstudio.com |
|
Support Hours |
8:00 AM – 7:00 PM (Mon–Sat) |
This Cancel / Change Order Policy ensures a transparent and efficient process while maintaining fast order fulfillment for all customers purchasing handbags at Corefashionstudio.